Effective Date: 13/04/2026

At Hectic Housekeepers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and address.
• Booking Details: Information related to cleaning services you request.
• Payment Information: Billing details (processed securely through third-party providers).
• Technical Data: IP address, browser type, device information, and usage data via cookies.

We use your information to:

• Provide and manage our cleaning services
• Respond to inquiries and customer support requests
• Process bookings and payments
• Improve our website and services
• Send service updates, confirmations, and occasional marketing communications (if you opt in)

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third parties who help operate our business (e.g., payment processors, booking systems)
• Legal Authorities: When required by law or to protect our rights

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember your preferences

You can control or disable cookies through your browser settings.

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal obligations

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or your data, please contact us:

Hectic Housekeepers
Email: hectichousekeepers@gmail.com
Phone: 07456453195

If you are located in the UK or European Economic Area (EEA), we process your data under the following lawful bases:

• Consent
• Contractual necessity
• Legal obligations
• Legitimate interests

You also have the right to lodge a complaint with your local data protection authority (e.g., the Information Commissioner’s Office in the UK).

Last updated: 13/04/2026